"Expert advice saved me money."

A review of Heat Spares & Plumbing Supplies by Laura written on Monday 30th of January 2012

My combi boiler recently stopped working and flashed up an error code that meant that it needed to be re-pressurised. Having looked in the manual I thought that I need to buy a filling loop in order to do this. Having rung a couple of other plumbers merchants who didn’t have any in stock I contacted Heat Spares & Plumbing Supplies who did have them. When I got there I showed the man I spoke to, possibly the owner, the photos of the pipework I had taken and he said I had been looking in the wrong place and the boiler probably already had a filling loop. He was very knowledgeable and, even though I didn’t now need to buy anything from him, went out of his way to explain where I should look to find it. Not only did he give me diagrams of both types of filling loop that my boiler could have, he actually got the back of a boiler case, put the relevant pipes in place and fitted the filling loop to them so that I would know exactly what I was looking for. The advice he gave me meant that I was able to fix the boiler myself and didn’t waste around £25 on a part I didn’t need. Needless to say if I need any other plumbing parts or have to call someone out I will contact Heat Spares & Plumbing Supplies..

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